Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, manage your business, or contact support. This includes:

• Personal Identifiers: Name, email address, phone number.
• Business Data: Product lists, transaction records, inventory details, and employee names.
• Device Information: We collect data about the device you use to access our services, including IP address, device type, operating system, and unique device identifiers (necessary for cloud synchronization).
• Usage Data: Details of your interactions with our app, such as features used and time spent.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our POS services.
• To synchronize your business data across multiple devices.
• To process transactions and generate business reports.
• To provide customer support and respond to your inquiries.
• To improve our application and develop new features.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors who provide hosting (Google Cloud/Firebase), analytics, and payment processing services.
• Legal Requirements: If required by law or to protect our rights and safety.

4. Children's Privacy

Our services are primarily intended for business owners. However, if our target audience includes children under the age of 13, we comply with the following:

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• If we learn that we have collected personal information from a child under 13 without such consent, we will take steps to delete that information promptly.
• Parents can request to review or delete their child's information by contacting us at support@foodivo.id.

5. Data Retention and Security

We retain your business data for as long as your account is active or as needed to provide you services. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights and Data Deletion

You have the right to access, correct, or delete your personal and business data. You can manage most of this directly through the POS Admin dashboard. For complete account deletion or specific data removal requests, please contact us at support@foodivo.id.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@foodivo.id
• Website: https://foodivo.id